Store Policy

We Shipping Worldwide.

Currently we do not have any physical stores. As an e-commerce company, we just do business online. You can see the products on our website and place the order. We will make the products for you once your order is confirmed.

Payment Methods
We accept Paypal, Visa, MasterCard, Discover and more.

Processing Time
Making time: 15 to 18 days.
Shipping time: 5 to 7 days.
Rush order is available, if you need rush order, please contact to us, thank you.

Packing
Packing: in order to save your shipping cost, each dress will be packed tightly with water proof bag.

Shipping
Shipping methods: DHL, UPS, FedEx, TNT, USPS and more.
Shipping time: 3-5 working days.

Customs Duties
Certain countries impose duty tax for customs imports that you might be required to pay. For information, ask your local customs office.

Track My Package
For every order, we will send a confirm information to your email about every detail of your order, we will confirm the order status, and after we finish and ship the item, we will update the tracking number to you.

Refunds
You have 3 days to decide if an item is right for you, if you would like to return the item please contact us within 3 days of delivery.

Please feel free to contact me at Email: support@viviyshop.com for any of your questions.
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